2014年6月25日星期三

Instruction On Uninstalling Antivirus Studio 2013 – Remove Antivirus Studio 2013


antivirus-studio-2011Antivirus Studio 2013 is the latest rogue antivirus after dreaded infection of PC Antivirus 2010. Basically, it is known as malicious program as it is pretty much asking for money in order to stop its harassment. In other words, it installs itself on your computer and tricks you into thinking that your computer is fully infected. But that is not the end of the story. Not only will your computer remain infected, the credit card which you used to make the purchase will also become compromised. So no matter what you do, do not buy this program or have it removed instantly.
<strong>Symptoms of Antivirus Studio 2013 infection</strong>
Having been said that, the infection will take full control of user’s activities working on computer or on internet once Antivirus Studio 2013 gets set. Plus, when infected computer is booted, a fake virus scan will begin which will show multiple false infections as a result such as RealAlert-DL, Worm.Win32.Rimecud.B, W32/Koobface.worm.gen.h and others. These viruses in real have nothing to do with compromised PC.
Other than that, it can disable any existing antivirus program as well as block access to updates and websites. Furthermore, the program replaces Task Manager with a fake one that highlights in red color indicates that those processes are infected. The screen can start flickering and victim users may also be subjected to a recurring message saying ‘new virus found’.
<strong>Procedures for uninstalling Antivirus Studio 2013</strong>
Antivirus Studio 2013 removal is not straight forward. It is important to remove Antivirus Studio 2013 immediately before it causes major damage to your compromised computer. Luckily, the removal process is not very difficult and you can get rid of it if you understand what it is. The virus is a type of malware infection which means that it will install on its own in the form of a malicious software and work by installing a range of files on your system, which will load each time Windows starts up. Thus, the only way you can get rid of the Antivirus Studio 2013 is by removing all the infected files from your PC and also any parts that may cause problems in the future that are on your system.
The millions of users around the world have been satisfied with these tools. Amongst them, Perfect Uninstaller is that eliminates the chances of the infection coming back completely.
<strong>Force Uninstall Antivirus Studio 2013 with Perfect Uninstaller</strong>
1. Quit all the running programs on your computer
2. Download and install Perfect Uninstaller
3. Find the directory directly in the hard drive where you locate Antivirus Studio 2013 as such.
%AppData%\Antivirus Studio 2013\Antivirus Studio 2013.exe
%AppData%\Antivirus Studio 2013\securitycenter.exe
%AppData%\Antivirus Studio 2013\securityhelper.exe
%AppData%\Antivirus Studio 2013\taskmgr.dll
%Temp%\17dkf.exe
%Temp%\472a10e2ebxd9.exe
%Temp%\backd-efq.exe
%Temp%\dc_3.exe
4. Right click the directory to select “Force Uninstall” to start the removal.
5. Follow the onscreen steps to finish the removal.
force-uninstall
Please note that hidden files and folders should be shown on your computer before conduct the Force Uninstall. To do this, you need to:
open “My Computer”→click “Tools” icon on the tool bar and select ”
Folder Options…” →click on “View” button→Select” Show hidden files and folders” under the folder list of “Hidden files and folders”→ last, select “Apply” to make it work.

WinFax PRO 10 Uninstaller – How to Uninstall WinFax PRO 10 Entirely

Overview
Do you need to uninstall WinFax PRO 10? WinFax PRO 10 is compatible with Mac OS classic (System 7 onwards), Mac OS X and Microsoft Windows operating systems. If you are encountering the situations below, you may have to uninstall WinFax PRO 10:
  • You cannot keep WinFax PRO 10 up- to- date.
  • When you run WinFax PRO 10, obscure error messages appear.
  • WinFax PRO 10 cannot run with your instant operating system.
  • WinFax PRO 10 cannot play video smoothly because it has to exploit a lot of system resources to run.
How to uninstall WinFax PRO 10 manually?
If you need, you can try to uninstall WinFax PRO 10 manually with the following steps below:

  1. Click Start menu, and then run Control Panel.
  2. Select the Add or Remove Programs option.
  3. In the Currently installed programs list, click AntiMalware Pro option.
  4. Select WinFax PRO 10 in the Add/Remove program list, and then click the Remove button to manually uninstall WinFax PRO 10.
Note! We cannot absolutely ensure you to entirely uninstall WinFax PRO 10 because the integrated and sluggish Windows Add/ Remove utility cannot help you wipe out the associated files and registry keys of WinFax PRO 10. If you have to uninstall WinFax PRO 10 as soon as possible, we sincerely suggest you try the WinFax PRO 10 uninstaller.

The benefits of reliable WinFax PRO 10 uninstaller:
  1. Entirely uninstall WinFax PRO 10, any other unwanted software, add-on, plug- in, malicious application and unused or non- removal programs.
  2. Totally remove any associated files, empty registry keys, obsolete registry files, invalid file extensions and invalid uninstall entries.
  3. Easily locate the software and learn the information of the software with a highly easy- to- manage interface.
  4. Effectively uninstall non- removal antispyware programs and corrupted antispyware programs, such as A-squared, Norton Antivirus Program, AVG, Kaspersky, Avast Antivirus Programs, McAfee Antivirus Program, Avira Antivirus Program, Eset Antivirus Program, BitDefender Antivirus Program and TrendMicro.
How to uninstall WinFax PRO 10 easily and effectively?

You can follow the steps to easily get help from a WinFax PRO 10 uninstaller on your computer:
1. Free download Perfect Uninstaller here.
2. Double click to finish the installation.
3. Highlight “WinFax PRO 10” in a “Display Name” list and then select “Uninstall” to finish the uninstall process.
4. Follow the instructions on the screen to completely uninstall WinFax PRO 10.

Windows 7 USB/DVD Download Tool – PC Uninstall Help


When you purchase Windows 7 from Microsoft Store, you have the option to download an ISO file or compressed files. The Windows 7 USB/DVD Download tool allows you to create a copy of your Windows 7 ISO file on a USB flash drive or a DVD. To create a bootable DVD or USB flash drive, download the ISO file and then run the Windows 7 USB/DVD Download tool. Once this is done, you can install Windows 7 directly from the USB flash drive or DVD.
However, it would be big deal if the Windows 7 USB/DVD Download tool doesn’t promise what if offers. To handle the press the right way, here are some helpful tips.
  1. Download Windows 7 USB/DVD Download tool from its website.
  2. When asked, do not open the file directly from the Internet. Instead, click Save.
  3. Launch installation by clicking the Windows 7 USB/DVD Download icon.
  4. Choose Add/Remove Components during the installation process.

  5. Next, click on Uninstall to start the removal process.
  6. This option removes the Windows 7 USB/DVD Download program from your PC.
If this is still unable to provide removal option for Windows 7 USB/DVD Download tool, you can try the following.
  1. Restart your computer first.
  2. Press F8 button while you are in the process of starting.
  3. Select Safe Mode and press Enter.
  4. When you are in the Safe Mode, click Start and then Run.
  5. Type appwiz.cpl and click OK.
  6. Find out Windows 7 USB/DVD Download tool and click Uninstall.
  7. Follow the instructions till you are prompted to reboot the PC.
Sometimes you have to remove Windows 7 USB/DVD Download tool because it is not operating properly such as updating problems, or maybe it won’t open at all and needs to be reinstalled. Whatever your reason may be, for removing Windows 7 USB/DVD Download tool, I have Perfect Uninstaller as the most powerful uninstaller program.

A fully authorized program will locate and list all the normal or add-on programs installed on your computer so that you can directly select the unwanted one like Free YouTube Download to be removed. With Perfect Uninstaller installed on your system, you also can right click on the Windows 7 USB/DVD Download icon to select the uninstall option provided by Perfect Uninstaller. Whatever the way you are choosing, Perfect Uninstaller will work you through hard drive and registry to totally get Windows 7 USB/DVD Download tool off your PC!
VN:F [1.9.18_1163]

Manually Remove Acrobat? – Completely Uninstall Acrobat The Easy Way


Ever since my ant uninstalled Adobe Acrobat from her PC, every time she wanted to right click on any file or folder, she has been getting a pop-up error window. The reason for this problem was because when you uninstall Adobe Acrobat, it doesn’t fully uninstalls itself; usually there will be some registry entries, broken files, empty folders… etc left on your PC. In order to solve the problem, you have to remove these files and registry entries manually here if possible.
Remove Adobe Acrobat registered files using the command prompt.
Acrobat registers many files with the operating system during the installation. To successfully remove the application, it;s necessary to remove these files. Registered files can be removed from the operating system with the shell is not running.
  1. Press Ctrl+Alt+Delete and choose Task Manager.
  2. On the Processes tab, select explorer.exe and choose End Process (items on your desktop disappear).
  3. Click Yes in the warning box.
  4. Choose File > New Task.
  5. Under Open, type cmd and click OK.
  6. Minimize the Task Manager.
  7. Type cd “C:\Program Files\Adobe\ Acrobat Elements” and press Enter.
  8. Type del ContextMenu.dll and press Enter.
  9. Type cd “C:\Program Files\Common Files\Adobe\Acrobat\ActiveX” and press Enter.
  10. In Task Manager, choose File > New Task.
  11. Type explorer.exe and click OK. (Your desktop reappears.)
  12. Exit the Task Manager.
Remove remaining registry entries for Adobe Acrobat
You may remove the application registry keys from the registry, if they are available. But you should make a backup copy of the registry before you edit it.Note: Log in to the computer as an Administrator to modify your registry.
  1. Choose Start > Run, and type regedit in the Open textbox; click OK.
  2. Navigate to one of the registry keys listed below and select it in the left panel; it appears in the registry editor as a folder.
  3. Choose Edit > Delete. Click Yes in the Confirm Key Delete dialog box.
  4. Repeat steps 1-3 as needed for any remaining registry entries.
  5. Remove the following registry entries
  6. HKEY_CURRENT_USER\Software\Adobe\Acrobat Distiller
  7. HKEY_CURRENT_USER\Software\Adobe\Acrobat Elements
  8. HKEY_CURRENT_USER\Software\Adobe\Acrobat PDFMaker
  9. HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat
If all these steps seem to be risky for you to take, there is an uninstaller tool that is designed to remove everything installed by Adobe Acrobat. It is Perfect Uninstaller which is able to rip you off useless Adobe software components either through hard drive and registry.

All you need to do is simply to download the Perfect Uninstaller and make it takes effect for a right click uninstall. In minutes, it will have all the leftovers of Acrobat taken off your computer!

Uninstall CCleaner Guides – The Best Removal Tips to Fully Remove CCleaner from Your PC

Do you want to uninstall CCleaner from your pc since you would like to use another pc fix tool? You need to delete CCleaner due to it is not good for you. However, CCleaner is a freeware system optimization, privacy and cleaning tool. It removes unused files from your system – allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner.Last but not least, it has added Firefox Jumplist Cache cleaning and improved Google Chrome Internet History cleaning for typed URLs. But, you do need to get rid of it if you don’t like it.
How do I remove CCleaner with its own uninstaller?
Click the Start menu on your computer taskbar, and select Run.
Type cmd in the box to open a command prompt, and then type C:\ Program Files\CCleaner to change directory.
Type CCleaner.exe – uninstall in order to uninstall the CCleaner. After the removal finish, restart your computer.
How can I remove registry entry of CCleaner?
Click Start Menu, and then open Search.
Fill in the blank with the program and then choose Local hard Drives.
Click Search and wait all related files are shown before you.
Select those files once for all and right-click your mouse to Delete.
Back to Start Menu and turn to Run.
Enter regedit and click “Yes” to open Registry Editor.
Locate every related entries of CCleaner and delete it under the plus folder.
Reboot your PC if you want.
If it is impossible for you to accomplish these manual steps to remove CCleaner or uninstall PC Optimizer, the last sort should be professional uninstaller tool.
CCleaner Uninstall Tool
Download and install Uninstaller.
Run it and look through programs listed your computer.
Highlight CCleaner on the list, and click Uninstall.
Follow the prompts to continue the uninstall process of CCleaner.

Can’t remove Sticky Notes? How do you fully delete Sticky Notes from your laptop?


Are you able to delete Sticky Notes due to it is broken and you can not use it anymore? Thus, you need to get rid of Sticky Notes completely. In fact, it is an useful program. However, it is unavailable now.
Sticky Notes is simple, easy-to-use, and absolutely free note taking software that helps you jot down, manage and organize information and create reminders with snooze, repeat options and various alarms. With Sticky-Notes, you can write down short notes, ideas, phone numbers, addresses, make to-do lists, organize research and class notes on your desktop. The program automatically saves all notes information. Sticky Notes provides plenty of options to configure the program the way you like – you can color code, sort, duplicate, prioritize and print sticky notes and find whatever you need instantly. Additionally, you can hide, cascade or minimize sticky notes that saves your desktop space. Sticky Notes supports sharing notes with friends and co-workers through the network or the Internet.
Needlessly to say, there will be chances that Sticky Notes are wasting their times and they yearn for removing it as soon as possible.
Quit all running processes by opening Task Manager or directly boot your computer into safe mode.
Then click on Start, and then Settings, Control Panel; double click on “Add/Remove Programs”(XP) or Programs and features (vista or Win7).
Find Sticky Notes in the list and then click on “Change or Remove”.
Follow the on-screen steps to finish the Sticky Notes removal.
If this Sticky Notes still spears on your desktop when the above process is completed, it is time to consider a more serious solution.
Press Start Menu, and then click Search.
Type Sticky Notes into the blank and then choose Local Hard Drives.
Click Search to start searching and then delete all the related files on the right.
Click Start Menu again, and then open Run.
Type regedit and click Yes, so that you can activate the Registry Editor.
Find and delete those entries related to Sticky Notes under every plus folder.
Reboot your PC after you finish the onscreen steps.
To uninstall Sticky Notes completely, you can use a powerful, professional uninstall tool. Perfect Uninstaller is highly recommended for you. You can entirely uninstall Sticky Notes or remove FreeRip easily with Perfect Uninstaller. What’s more, it can wipe out all hidden leftovers related to Sticky Notes and thus keep you from security risk.
Download and install Perfect Uninstaller.
Start the Perfect Uninstaller, and it will list your computer programs.
Locate Sticky Notes on the list and click Uninstall.
Follow the prompts to complete the removal. It is so simple.

2014年6月24日星期二

3 Easy ways to remove any Police Ransom Trojan

If your computer is locked, and you are seeing a “Your computer has been blocked” notification from a law enforcement agency (FBI, Australian Federal Police, Metropolitan Police, U.S. Department of Justice) asking you to pay a fine via GreenDot MoneyPak, Ukash or Paysafecard code, then your computer is infected with a piece of malware known as Trojan Reveton.
[Image: FBI Moneypak virus]
The Police Ukash or Moneypak virus is distributed through several means. Malicious websites, or legitimate websites that have been hacked, can infect your machine through exploit kits that use vulnerabilities on your computer to install this trojan without your permission of knowledge.
Another method used to propagate this type of malware is spam email containing infected attachments or links to malicious websites. Cybercriminals spam out an email, with forged header information, tricking you into believing that it is from a shipping company like DHL or FedEx. The email tells you that they tried to deliver a package to you, but failed for some reason. Sometimes the emails claim to be notifications of a shipment you have made. Either way, you can’t resist being curious as to what the email is referring to – and open the attached file (or click on a link embedded inside the email). And with that, your computer is infected with the Police Ukash or Moneypak virus.
The threat may also be downloaded manually by tricking the user into thinking they are installing a useful piece of software, for instance a bogus update for Adobe Flash Player or another piece of software.
The Police Ukash or Moneypak virus is also prevalent on peer-to-peer file sharing websites and is often packaged with pirated or illegally acquired software.
Once installed on your computer, the Police Ukash or Moneypak virus will display a bogus notification that pretends to be from an official law enforcement agency (examples: Irish An Garda Síochána, Royal Canadian Mounted Police, Police Central e-crime Unit) and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.
The Police Ukash or Moneypak virus will lock you out of your computer and applications, so whenever you’ll try to log on into your Windows operating system or Safe Mode with Networking, it will display instead a lock screen asking you to pay a non-existing fine of  in the form of a Moneypak, Ukash or Paysafecard voucher.
Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus Police Ukash or Moneypak notification shows what is happening in the room.
The Police Ukash or Moneypak virus locks the computer and depending on the user’s current location, displays a localized webpage that covers the entire desktop of the infected computer and demands payment for the supposed possession of illicit material.

Cyber criminals often updated the design of this lock screen, however you should always keep in mind that Police Ukash or Moneypak will never lock down your computer or monitor your online activities.
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language.
The Police Ukash or Moneypak lock screen is a scam, and you should ignore any alerts that this malicious software might generate.
Under no circumstance should you send any Greendot Moneypak, Paysafecard or Ukash code to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

Remove any Police Ukash,MoneyPak or PaySafecard virus

This page is a comprehensive guide, which will remove the Police Ukash or Moneypak infection from your your computer. Please perform all the steps in the correct order. If you have any questions or doubt at any point STOP and ask for our assistance.
The Police Ukash or Moneypak will start automatically when you login to your computer and display its screenlocker so that you are unable to access your computer, therefore we will need to remove this infection by using any of the below methods:
OPTION 1: Remove Police Ukash or Moneypak lock screen virus with System Restore
OPTION 2: Remove Police Ukash or Moneypak virus with with HitmanPro Kickstart
OPTION 3: Remove Police Ukash or Moneypak virus with Kaspersky Rescue Disk
If you are using an Apple Mac OS X machine, then you will need to follow our Remove “Your Browser Has Been Blocked Up” from Apple Mac OS X removal guide.
If you are using an Android phone, then you will need to follow our Remove Police or FBI virus from Android phone (Removal Guide).

OPTION 1: Remove Police Ukash or Moneypak lock screen virus with System Restore

System Restore helps you restore your computer’s system files to an earlier point in time. It’s a way to undo system changes to your computer without affecting your personal files, such as e‑mail, documents, or photos.
Because the Police Ukash or Moneypak virus will not allow you to start the computer in Windows regular mode, we will need to start System Restore from the Safe Mode with Command Prompt mode.

STEP 1: Restore Windows to a previous state using System Restore

  1. Reboot your computer into Safe Mode with Command Prompt. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard.
    [Image: F8 key]
    If you are using Windows 8, the trick is to hold the Shift button and gently tap the F8 key repeatedly, this will sometimes boot you into the new advanced “recovery mode”, where you can choose to see advanced repair options. On the next screen, you will need to click on the Troubleshoot option, then select Advanced Options and select Windows Startup Settings. Click on the Restart button, and you should now be able to see the Advanced Boot Options screen.
  2. Using the arrow keys on your keyboard, select Safe Mode with Command Prompt and press Enter on your keyboard.
    [Image: Starting computer in Safe Mode with Command Prompt]
  3. At the command prompt, type rstrui.exe, and then press ENTER.
    [Image: Start System Restore to remove lock screen virus]
    Alternatively, if you are using Windows Vista, 7 and 8, you can type: C:\windows\system32\rstrui.exe , and press Enter. And if you are a Windows XP user, type C:\windows\system32\restore\rstrui.exe, then press Enter.
  4. System Restore should start, and you will display also a list of restore points. Try using a restore point created just before the date and time the Police Ukash or Moneypak lock screen virus has infected your computer.
    [Image: Restore settings to remove ransomware]
  5. When System Restore has completed its task, start your computer in Windows regular mode, and perform a scan with Malwarebytes Anti-Malware and HitmanPro, as seen in the next step.

STEP 2: Remove Police Ukash or Moneypak malicious files with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.
  1. You can download download Malwarebytes Anti-Malware from the below link.
    MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
  2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
    [Image: Malwarebytes Anti-Malware setup program]
    Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
  3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
    [Image: Malwarebytes Anti-Malware Setup Wizard]
    To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
    [Image: Malwarebytes Anti-Malware Final Setup Screen]
  4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
    [Image: Click on the Fix Now button to start a scan]
    Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
    [Image: Malwarebytes Anti-Malware Threat Scan]
  5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
    [Image: Click on Update Now to update Malwarebytes Anti-Malware]
  6. Malwarebytes Anti-Malware will now start scanning your computer for the pop-up virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
    [Image: Malwarebytes Anti-Malware while performing a scan]
  7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
    [Image: Remove the malware that Malwarebytes Anti-Malware has found]
    Please note that the infections found may be different than what is shown in the image.
  8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
    [Image: Malwarebytes Anti-Malware while removing viruses]
    After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 3: Double-check for the Police Ukash or Moneypak virus with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.
  1. You can download HitmanPro from the below link:
    HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
  2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
    [Image: HitmanPro start-up screen]
    Click on the “Next” button, to install HitmanPro on your computer.
    [Image: HitmanPro setup options]
  3. HitmanPro will now begin to scan your computer for any malicious files that may be on your machine.
    [Image: HitmanPro scanning for malware]
  4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove any virus that has been found.
    [Image: HitmanPro scan results]
  5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
    [Image: HitmanPro Activate Free License]

OPTION 2: Remove Police Ukash or Moneypak virus with with HitmanPro Kickstart

If you cannot start your computer into Safe Mode with Command Prompt mode, we can use the HitmanPro Kickstart program to bypass Police Ukash or Moneypak lock screen.
As the Police Ukash or Moneypak ransomware infection locks you out of your computer, you will need to create a bootable USB drive that contains the HitmanPro Kickstart program.
We will then boot your computer using this bootable USB drive and use it to clean the infection so that you are able to access Windows normally again.
You will also need a USB drive, which will have all of its data erased and will then be formatted. Therefore, only use a USB drive that does not contain any important data.
  1. Using a “clean” (non-infected) computer, please download HitmanPro Kickstart from the below link.
    HITMANPRO DOWNLOAD LINK (This link will open a download page in a new web page from where you can download HitmanPro Kickstart)
  2. Once HitmanPro has been downloaded, please insert the USB flash drive that you would like to erase and use for the installation of HitmanPro Kickstart. Then double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows).
    To create a bootable HitmanPro USB drive, please follow the instructions from this video:
  3. Now, remove the HitmanPro Kickstart USB drive and insert it into the Police Ukash or Moneypak infected computer.
  4. Once you have inserted the HitmanPro Kickstart USB drive, turn off the infected computer and then turn it on. As soon as you power it on, look for text on the screen that tells you how to access the boot menu.
    [Image: Windows Boot Menu screens]
    The keys that are commonly associated with enabling the boot menu are F10, F11 or F12.
  5. Once you determine the proper key (usually the F11 key) that you need to press to access the Boot Menu, restart your computer again and start immediately tapping that key. Next, please perform a scan with HitmanPro Kickstart as shown in the video below.
  6. HitmanPro will now reboot your computer and Windows should start normally. Then please Malwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

OPTION 3: Remove Police Ukash or Moneypak virus with Kaspersky Rescue Disk

If any of the above methods did not clean your infected computer, we can use a Kaspersky Rescue Disk Bootable to clean the Windows registry and to perform a system scan to remove the Police Ukash or Moneypak virus.
To create a bootable Kaspersky Rescue Disk, we will need the following items:
  • A clean (non-infected) computer with Internet access
  • A blank DVD or CD
  • A computer with a DVD or CD burner

STEP 1: Download and create a bootable Kaspersky Rescue Disk CD

  1. You can download Kaspersky Rescue Disk utility from link below:
    KASPERSKY RESCUE DISK DOWNLOAD LINK (This link will automatically download Kaspersky Rescue Disk (kav_rescue_10.iso) on your computer.)
  2. To create the bootable rescue disk, we will need to use the ImgBurn program. You can download ImgBurn from the below link, then install this program.
    IMGBURN DOWNLOAD LINK (This link will open a new page from where you can download the ImgBurn program)
  3. Insert your blank DVD or CD in your burner, then start ImgBurn and click on the Write image file to disc button.
  4. Under Source click on the Browse for file button, then navigate to the location where you previously saved the Kaspersky Rescue Disk utility (kav_rescue_10.iso), then click on the Write button.
    [Image: Bootable Kaspersky Rescue CD]
    That’s it, ImgBurn will now begin writing your bootable Kaspersky Rescue Disk.

STEP 2: Start your computer using the Kaspersky Rescue Disk

  1. Once you’ve got the Kasperky Rescue Disk in hand, insert it into the infected computer, and turn off and then turn it on again.
  2. As soon as you power it on, you will see a screen that tells you to press any key to enter the menu, so please tap any key to boot your machine from the Kaspersky Rescue Disk.
    [Image: Starting infected computer from Kaspersky Rescue Disk]
  3. In the next screen, you will need to chose a language, then you click on Kaspersky Rescue Disk. Graphic Mode and press ENTER, to start the Kaspersky Rescue Disk.[Image: Kaspersky Rescue Disk Graphic Mode screen]

STEP 3: Scan your system with Kaspersky Rescue Disk

  1. Within a few short seconds you should see the full working environment, with the Kaspersky Rescue Disk screen front and center as shown below.
    [Image: Kaspersky Rescue Disk scanner]
  2. Switch tabs over to the My Update Center, and then click the Start update button to load the latest anti-virus definitions. Please be patience while this process its completed.
    [Image: Updating Kaspersky Rescue Disk antivirus definitions]
  3. Switch back over to the Objects Scan tab, select the drives you want to scan, and then click the Start Objects Scan button.
    [Image: Kaspersky Rescue Disk scan]
  4. When Kaspersky Antivirus will detect the Police Ukash or Moneypak virus, you’ll be prompted to select an action. When this happens, please select Quarantine or Delete to remove this infection from your computer.
    [Image: Kaspersky Rescue Disk prompt]
  5. When the antivirus scan has completed, you can restart back into Windows regular mode, by clicking on the Kaspersky Start button [Image: Kaspersky Rescue Disk Restart button] (lower left corner), and selecting Restart.
    Once your computer will start in Windows regular more, download Malwarebytes Anti-Malware and HitmanPro, and scan your computer for any left over infections.

Your computer should now be free of the Police Ukash or Moneypak infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future, and perform regular computer scans with HitmanPro.
If you are still experiencing problems while trying to remove Police Ukash or Moneypak virus from your machine, please start a new thread in our Malware Removal Assistance forum.